Once your order is placed, our team will begin working on your doll right away. Your doll be shipped within 5 days of placing an order unless you choose implanted hair which will delay production by around 3 weeks.

Lovedolls are shipped using UPS or Fedex direct to your door, fully tracked and insured. This takes around 7 days normally.

Your LoveDoll's hand, feet and head will be carefully wrapped in foam. Then we wrap a protective bag around the body and place inside custom made protective polystyrene foam placed in a standard cardboard shipping box. This is our standard packaging policy but other storage options are available which we can post in also.  

We ship globally to any country are are legally allowed to ship to. To check if sex dolls are legal in your country you can check out update list in the stories section on this website. 

We accept credit and debit cards including Visa, MasterCard, AMEX, American Express, Maestro. We also accept PayPal, bank transfer, Moneygram, Western Union, and crypto currencies.

Your bank statement will state that you made a payment to ‘LD Enterprises’

You may return your goods under the following conditions:

• If you’ve received the wrong item, or it is defective upon delivery
• Unopened dolls may be returned within 14 days. (we will not cover postage costs) 

We are a British company with a US subsidiary. However we are permanently based inside the Jinsan factory in China. This allows us to personally oversee every stage of production and customization of your order. It also allows us to innovate quickly and efficiently by being inside the world's biggest sex doll factory.